NOC Engineer

Our mission
Ivy Partners is a Swiss consulting firm that assists companies with their strategic, technological, and organizational challenges.
We are dedicated to providing our employees with a career that enhances both their personal and professional development. We support their skill enhancement and offer genuine career progression opportunities.

As a NOC Engineer at Ivy Partners, you will:
- Continuously monitor the availability, performance, and stability of network services and infrastructure.
- Identify, analyze, and solve network incidents and anomalies.
- Perform troubleshooting for infrastructure, connectivity, and system issues.
- Execute initial incident response and ensure correct escalation to specialized teams.
- Support the administration and operation of corporate network environments.
- Manage and monitor tools for endpoint monitoring and protection.
- Ensure compliance with SLAs and defined operational procedures.
- Document incidents, problem resolutions, and operational processes.

About you
You are our ideal candidate if:
- You have professional experience in NOC, Network Operations, or Network/System Administration.
- You possess strong knowledge of networks, infrastructure, and troubleshooting.
- You have experience in monitoring and supporting critical business environments.
- You are experienced in incident management and resolution.
- You have knowledge of infrastructure security and endpoint protection.
- Experience with solutions like CrowdStrike Falcon, McAfee Endpoint/ePO, or equivalent tools is valued.
- You demonstrate strong analytical, diagnostic, and structured problem-solving skills.
- You have good communication skills and the ability to coordinate with different technical teams.

Why join Ivy Partners?
Care | We care about our employees by creating a supportive environment where everyone is valued and empowered with training and growth prospects.
Trust | We believe in building strong and long-lasting relationships with our clients. Working with us is about establishing a partnership based on trust, professionalism, and transparency at all times.
Innovation | We empower effective digital transformation through a unique blend of innovative technology and creative thinking.
Responsibility | Community is at the heart of everything we do, and we take that responsibility seriously by working hard to create a positive impact.