Administration & Access Management Officer
- Hybrid
- Lisboa, Lisboa, Portugal
- Consultant
Job description
Our mission
Ivy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.
We are committed to offering our employees a career that promotes their personal and professional development. We support them as they enhance their skills and open up real possibilities for advancement.
As an Administration & Access Management Officer at Ivy Partners, you will:
- Manage and operate JIRA as our single backlog management platform, ensuring stable day-to-day services, high-quality user support, and seamless delivery of changes.
- Apply Agile CoE standards and compliant processes integrating with platforms like Silva ITSM, PEPPS, GitHub, and Power BI; design considerations on the Data Center with compatibility foresights into Cloud migrations.
- Ensure optimal administration and configuration of projects, boards, workflows, fields, screens, and permissions while managing approved plugins and maintaining security and compliance standards.
- Enable users through onboarding, training, and the development of knowledge bases and templates; collaborate closely with Agile CoE to integrate best practices in Scrum, Kanban, and SAFe.
- Oversee and evolve integrations across different platforms, ensuring robust data governance, traceability, and audit readiness.
- Contribute to project planning and delivery, from proof of concepts to integration sprints, ensuring thorough testing, compliance, and post-launch stability.
Job requirements
About You
You are our ideal candidate if you:
- Have proven expertise in administering JIRA at scale in multi-team environments, with hands-on experience in integrating with platforms like Silva, GitHub, and Power BI.
- Possess deep knowledge of platform basics, security protocols, compliance standards, and data/reporting tools with a strong foundation in Agile methods and frameworks.
- Are skilled in JIRA administration, including workflow standardization, and security practices; familiarity with Cloud platforms and container technologies is a plus.
- Hold certifications such as Atlassian Certified Jira Administration, ITIL v4 Foundation, or similar Agile certifications.
Why join Ivy Partners?
- Care | We care about our employees by creating a supportive environment, valuing each individual, and empowering them with training and growth prospects.
- Trust | Building strong and enduring relationships with our clients is crucial. Working with us means establishing a partnership grounded in trust, professionalism, and transparency.
- Innovation | We lead effective digital transformations using innovative technology solutions and creative thinking to stay ahead of industry curves.
- Responsibility | We are deeply committed to our community, working diligently to have a positive impact in everything we undertake.
or
- Lisboa, Lisboa, Portugal
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