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Process Analyst - Global IT Asset Management System Implementation

  • Hybrid
    • Lisboa, Lisboa, Portugal

Job description

📢 Our Mission
Ivy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.

We are committed to providing our team members with a career path that promotes both personal and professional development. We support their skill enhancement and offer real growth opportunities.

👩‍💻🧑‍💻 As a Process Analyst at Ivy Partners, you will be involved in:
- Designing and documenting new processes and procedures.
- Creating visual process diagrams using Visio.
- Developing and implementing key performance indicators (KPIs).
- Utilizing tools such as ServiceNow, PowerBi, and Jira for process management and reporting.
- Providing comprehensive support to the Global Process Owner in process design and signoff.

Job requirements

🏅 About You
You are our ideal candidate if you:
- Have 6+ years of professional experience in a similar role.
- Possess expertise in using tools like ServiceNow, PowerBi, and Jira.
- Are skilled in creating and managing workflows and process diagrams, ideally with Visio.
- Have a proven track record in process analysis and delivering impactful project outcomes.

🤝 Why Join Ivy Partners?
We are committed to:

Taking care of our team members | We offer a supportive environment where everyone is valued, with training opportunities and career advancement both in Switzerland and internationally.

Creating a trustful atmosphere | Working with us means building a relationship based on transparency, professionalism, and commitment.

Encouraging innovation | We combine technology and creativity to achieve impactful digital transformations.

Embracing our responsibilities | The collective is at the heart of our actions, and we strive to create a positive impact.

or

Hybrid
  • Lisboa, Lisboa, Portugal
Senior manager / Supervisor
Bachelor's degree
Full-time, Permanent