Process Analyst - Global IT Asset Management System Implementation

Our Mission
Ivy Partners is a Swiss consulting firm that supports companies in their strategic, technological, and organizational challenges.

We are committed to providing our team members with a career path that promotes both personal and professional development. We support their skill enhancement and offer real growth opportunities.

As a Process Analyst at Ivy Partners, you will be involved in:
- Designing and documenting new processes and procedures.
- Creating visual process diagrams using Visio.
- Developing and implementing key performance indicators (KPIs).
- Utilizing tools such as ServiceNow, PowerBi, and Jira for process management and reporting.
- Providing comprehensive support to the Global Process Owner in process design and signoff.

About You
You are our ideal candidate if you:
- Have 6+ years of professional experience in a similar role.
- Possess expertise in using tools like ServiceNow, PowerBi, and Jira.
- Are skilled in creating and managing workflows and process diagrams, ideally with Visio.
- Have a proven track record in process analysis and delivering impactful project outcomes.

Why Join Ivy Partners?

Care | We care about our employees by creating a supportive environment where everyone is valued and empowered with training and growth prospects.

Trust | We believe in building strong and long-lasting relationships with our clients. Working with us is about establishing a partnership based on trust, professionalism, and transparency at all times.

Innovation | We empower effective digital transformation through a unique blend of innovative technology and creative thinking.

Responsibility | Community is at the heart of everything we do, and we take that responsibility seriously by working hard to create a positive impact.